Category: News

Gaming PCs are powerful machines, but when something goes wrong, it can feel like your digital life has hit a major roadblock. Whether you’re dealing with a frustrating crash, a pesky virus, or need a major upgrade to play the latest titles, you need a team that understands the unique needs of a gaming rig. That’s where we come in.

At CPR – Lubbock Computer Professional Repair, we’re not just any computer repair shop. We’re your local gaming PC experts, and we’re here to get you back in the game fast.

Why Choose CPR for Your Gaming PC?

1. We Speak Your Language: Our technicians are gamers and PC enthusiasts themselves. We understand the importance of a high frame rate, the frustration of screen tearing, and the need for a rig that can handle anything you throw at it. We know the difference between a GPU and a CPU and can help you troubleshoot issues specific to gaming hardware and software.

2. Expert Diagnostics and Repairs: A gaming PC is a complex beast, with specialized components that require expert care. Our team has the knowledge and experience to accurately diagnose problems with your graphics card, motherboard, power supply, or cooling system. We can handle everything from simple fixes to complex component replacements, ensuring your PC runs at peak performance.

3. Performance Upgrades: Are you looking to boost your PC’s power? We can help you with that, too! Whether you need more RAM, a faster solid-state drive (SSD), or a brand-new graphics card to handle the latest AAA games, we’ll recommend the best upgrades for your budget and needs. We also offer custom builds, so you can have the gaming PC of your dreams designed and assembled by professionals.

4. Virus and Malware Removal: Nothing ruins a gaming session like a virus. Our experts can deep-clean your system, remove malicious software, and install top-of-the-line antivirus protection to keep your data safe and your gameplay smooth.

5. We’re a Part of the Lubbock Community: We’re a locally owned company that has been serving Lubbock since 1986. We’re committed to providing professional, affordable, and friendly service to our community. We pride ourselves on getting the job done right the first time so you can get back to what you love—gaming!

Don’t let a broken PC put a pause on your progress. Whether you’re a casual gamer or a competitive pro, you can count on the experts at CPR to provide the professional repair and support you need.

Contact us today or stop by our shop at 5212 82nd Street to learn more about how we can help you with all your gaming PC needs.

For a business owner, a broken computer or a network issue isn’t just an inconvenience—it’s a costly disruption that can bring your entire operation to a halt. At CPR of Lubbock, we understand that you have a business to run, and managing your IT infrastructure shouldn’t be another item on your to-do list. That’s where our managed services come in.

More than just a quick fix, managed service is a proactive approach to keeping your business technology running smoothly, securely, and efficiently.

What Exactly is a Managed Service?

Think of it as having your own dedicated IT department, without the overhead. Instead of waiting for a computer to crash or a server to fail (the old “break-fix” model), a managed service provider (MSP) like CPR takes a preventative approach. For a predictable, flat monthly fee, we assume responsibility for your entire IT infrastructure. This includes everything from your networks and servers to workstations and phone systems. We monitor your systems 24/7, identify potential problems before they escalate, and perform routine maintenance to ensure everything is operating at peak performance.

The Key Benefits of a Managed Service for Your Business

Switching to a managed service model offers a wide range of advantages that impact your business’s productivity and bottom line.

• Predictable IT Costs: Say goodbye to unpredictable, expensive repair bills. With a fixed monthly fee, you can budget for your IT needs with confidence, eliminating surprise expenses from hardware failures or cyber incidents.
• Proactive Maintenance and Support: Our focus is on prevention. We perform regular updates, security patches, and system optimizations to keep your technology healthy. This proactive approach drastically reduces downtime and helps your team stay productive.
• Enhanced Cybersecurity: In today’s digital world, security is non-negotiable. Our managed services include robust protection with premium antivirus, ad-blocking, spam blocking, and web filtering to defend your business from an ever-evolving landscape of online threats.
• Access to a Team of Experts: You get the benefit of a full team of IT professionals without the cost of hiring in-house. We provide a full-service IT support help desk, giving your team immediate access to expert assistance whenever they need it.
• Focus on Your Core Business: By offloading the burden of IT management to us, you can redirect your time and energy back to what matters most—growing your business and serving your customers.

Why Choose CPR of Lubbock for Your Managed Services?

Since 1986, CPR has been a trusted partner for businesses in the Lubbock community. Our deep local roots and years of experience mean we understand the unique challenges you face. We are committed to providing efficient and professional solutions that are tailored to your business goals. We don’t just fix computers; we build lasting partnerships built on trust and a shared vision for your success.

Ready to take the stress out of IT management? Contact us today for a free network assessment and let us show you how our managed services can provide you with peace of mind and a stronger, more resilient business.

In today’s fast-paced digital world, a computer problem can bring your day to a screeching halt. Whether you’re working from home, running a small business, or just trying to enjoy your favorite content, tech issues are frustrating. The good news? You don’t always need to pack up your computer and bring it into the shop. At Computer Professional Repair (CPR) in Lubbock, we offer efficient and secure remote technical support to get you back online quickly.

What Exactly is Remote Technical Support?

Remote technical support allows our skilled technicians to connect to your computer over the internet, with your permission, to diagnose and resolve a wide range of software-related issues. It’s like having a CPR expert right there beside you, without the need for a physical visit! This technology enables us to troubleshoot problems from our office directly to your screen, wherever you are.

How It Works: Simple & Secure

Getting remote support from CPR is straightforward and secure:

1. Contact Us: Give us a call or reach out through our website to describe your issue.
2. Grant Permission: We’ll guide you through a simple process to download a small, secure application that allows us to temporarily access your computer. You remain in control and can see everything we’re doing.
3. We Diagnose & Fix: Our certified technicians will then securely access your system to identify the problem and work towards a solution. You can even watch as we work!
4. Issue Resolved: Once the problem is fixed, we’ll disconnect, and you can uninstall the temporary access software, leaving no lingering connections.

The Benefits of Choosing Remote Support:

• Unmatched Convenience: No need to unplug cables, load up your car, or rearrange your schedule. Get help from the comfort of your home or office in Lubbock.
• Faster Resolutions: For many software issues, we can begin diagnosing and fixing problems almost immediately, cutting down on wait times and getting you back to productivity sooner.
• Cost-Effective: Remote support can often be more economical, as it eliminates travel time and associated costs.
• Accessibility: Perfect for minor glitches, software errors, or general tune-ups that don’t require physical intervention.
• Secure & Transparent: We use industry-standard secure connections, and you have full visibility into every step our technician takes on your screen.

What Kinds of Issues Can We Fix Remotely?

You’d be surprised how much can be resolved without an on-site visit! Common remote support services include:

• Software Troubleshooting: Addressing program crashes, error messages, and application conflicts.
• Virus & Malware Removal: Detecting and eliminating malicious software to restore your system’s integrity.
• Driver Updates & Issues: Installing or troubleshooting device drivers to ensure hardware functions correctly.
• Email & Internet Browser Problems: Resolving connectivity issues, email client errors, or browser performance problems.
• System Optimization: Cleaning up your computer, removing unnecessary files, and optimizing settings to improve speed and performance.
• Printer & Peripheral Setup (Software): Helping you get your printer or other devices connected and configured.
• Basic Network Configuration: Assisting with Wi-Fi connection issues or simple network settings.

When is an On-Site or In-Shop Visit Still Best?

While remote support is incredibly powerful, some situations still require a physical touch:

• Hardware Failures: If your computer won’t turn on, has a cracked screen, or a failing hard drive, physical repair is necessary.
• No Internet Connection: If your internet is completely down, we can’t establish a remote connection.
• Extensive Data Recovery: Complex data loss scenarios often require specialized in-shop tools.
• Network Cabling or Physical Infrastructure: For issues related to physical network setup, an on-site visit is essential.

Your Trusted Partner for Tech Support in Lubbock

At Computer Professional Repair, our goal is always to provide the most efficient and effective solution for your tech problems. Our experienced and professional technicians are ready to assist you, whether you’re in the heart of Lubbock or just outside the city limits. Remote technical support is just one more way we strive to offer convenient, reliable, and expert service.

Don’t let computer problems slow you down! Contact CPR today to see if remote technical support is the right solution for your needs. We’re here to help!